Front alternative
Go beyond the email inbox with Plain.
Go beyond the email inbox with Plain.
Plain is AI-native support for the new wave of B2B teams — every channel, workflow, and automation in one place.
Plain is AI-native support for the new wave of B2B teams — every channel, workflow, and automation in one place.
Deep Slack, Teams & Linear Support
AI-Native Workflows
GraphQL API
Pick a time → 29-min demo or live setup with a Plain expert.
Pick a time → 29-min live setup with
a Plain expert.
We don’t believe in traditional ticketing systems. Our customers should feel like they’re having a conversation with an extension of their team, not submitting a ticket into a black hole.
Jason Jacob
VP Technical Services
TRUSTED BY THE BEST SUPPORT TEAMS
WHY TEAMS SWITCH
WHY TEAMS SWITCH
Multi-channel support to automate your personal touch.
Transparent, simple pricing.
Foundation
$
55
45
Save 20%
per user per month
Billed annually
Great for small teams getting started with support
1,000 credits / month
Sidekick (internal AI agent)
Ari (customer AI agent)
AI workflows
Slack, email, in-app channels
Linear, Jira integrations
Help Center, Knowledge Base
Horizon
$99
per user per month
Billed annually
Perfect for growing teams with more complex workflows
2,500 credits / month
Microsoft Teams
SLAs and Business hours
Escalation paths
CRM integrations
Reporting themes
AI suggested responses
Frontier
Custom
Flexible pricing, suited to you
Billed annually
For larger organizations who require advanced governance and control
Custom credits
External AI Agents
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
White glove onboarding
Dedicated customer success manager
Foundation
$
55
45
Save 20%
per user per month
Billed annually
Great for small teams getting started with support
1,000 credits / month
Sidekick (internal AI agent)
Ari (customer AI agent)
AI workflows
Slack, email, in-app channels
Linear, Jira integrations
Help Center, Knowledge Base
Horizon
$99
per user per month
Billed annually
Perfect for growing teams with more complex workflows
2,500 credits / month
Microsoft Teams
SLAs and Business hours
Escalation paths
CRM integrations
Reporting themes
AI suggested responses
Frontier
Custom
Flexible pricing, suited to you
Billed annually
For larger organizations who require advanced governance and control
Custom credits
External AI Agents
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
White glove onboarding
Dedicated customer success manager
Foundation
$
55
45
Save 20%
per user per month
Billed annually
Great for small teams getting started with support
1,000 credits / month
Sidekick (internal AI agent)
Ari (customer AI agent)
AI workflows
Slack, email, in-app channels
Linear, Jira integrations
Help Center, Knowledge Base
Horizon
$99
per user per month
Billed annually
Perfect for growing teams with more complex workflows
2,500 credits / month
Microsoft Teams
SLAs and Business hours
Escalation paths
CRM integrations
Reporting themes
AI suggested responses
Frontier
Custom
Flexible pricing, suited to you
Billed annually
For larger organizations who require advanced governance and control
Custom credits
External AI Agents
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
White glove onboarding
Dedicated customer success manager
Flexible, API-first freedom.
Bring your own AI agent & plug into your existing stack
Native bi-directional syncs with your CRM, Issue Tracker, and more.
Bring your own AI agent & plug into your existing stack
Native bi-directional syncs with your CRM, Issue Tracker, and more.
Plug AI into your own data & over 500 Integrations
Native bi-directional syncs with your CRM, Issue Tracker, and more.
Go live without rebuilding support from scratch.
10min
20min
30min
Connect Slack, Microsoft Teams, Discord and email
Connect your CRMs and issue tracker
Respond to your first ticket
Start importing your threads with our pre-built importers
Deploy an AI agent across all communication channels
Define SLAs, business hours, and customer tiers
Automate queries with workflows
Automatically generate AI insights from support requests
Deploy a knowledge base, formed from your support messages
Help customers help themselves with Ask AI