Plain vs intercom
Modern Intercom alternative for technical teams.
Plain is built for technical teams supporting technical customers. API-first, Slack-native, built for B2B.
AI freedom to bring your own AI agent to resolve issues that go beyond refunds and password resets.
29 minutes to next-level support. Start your 7-day trial with a Plain expert.
TRUSTED BY THE BEST SUPPORT TEAMS
For the first time, I have a platform that's actually keeping up with what we want to build. Plain gave us the foundation to run support the way we wanted.
Enrique Gonzalez
Head of Support Engineering
Plain stands out even among great vendors. From leadership to product to support, they’ve been incredibly close to us
Peter Hofstee
Global Director, Support Engineering
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP, Technical Services
Plain was one of the best POC stages I've done. The Plain team was available, approachable, and genuinely invested in our success.
Gualter Augusto
Head of Support Engineering
We consolidated 5 support channels into Plain.
By default, I assume I can do something in Plain somehow.
Vicky Firth
CX Lead
