> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# createNote

> Creates an internal note visible only to your team. Notes appear in the thread timeline
alongside customer messages and are useful for sharing context, reminders, or annotations.
Provide `threadId` to pin the note to a specific thread; omit it to attach the note to the
customer so it appears across all of their threads. Requires the `note:create` permission.