Types
ServiceLevelAgreementThreadLabelTypeIdFilter
Restricts which threads an SLA applies to based on their label types.
object
ServiceLevelAgreementThreadLabelTypeIdFilterFields
labelTypeIds
[ID!]!
The label type IDs that the thread needs to have in order for the SLA to be applied. Based on the 'requireAll' field.
requireAll
Boolean!
If true, the SLA will only be applied to threads that have all of the provided label types. If false, the SLA will be applied to threads that have any of the provided label types.
Was this page helpful?