> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Snippets

<Snippet file="graphql/sdk-note.mdx" />

Snippets are reusable pieces of text — also known as canned responses — that teammates can drop into a reply with a few keystrokes. They're useful for boilerplate openers, common troubleshooting steps, or any phrasing your team uses often.

Each snippet has a name (used to search and identify it), a plain-text body, and an optional markdown body that's preferred when sending into rich-text channels. Snippets can also be grouped under a `path` (an alphanumeric string) — this is what's used to organise snippets in folders in the Plain app.

You can create, update and delete snippets in the Plain app, but for teams that maintain a shared library of canned responses in another system, the API is useful for keeping them in sync.