> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# AI generate Help Center articles

> Turn a good answer in a thread into a draft Help Center article in a few keystrokes.

When your team writes a great answer to a customer, that knowledge shouldn't stay buried in a thread. Plain can generate a draft help article from any thread in a few keystrokes, pulling the context from the thread and structuring it as a ready-to-edit article.

<Frame>
  <img src="https://mintcdn.com/plain/esnLSCL6AbjPxXFS/public/images/ai-generate-help-center-articles.png?fit=max&auto=format&n=esnLSCL6AbjPxXFS&q=85&s=4c7218a9155de66a29595b3451323a3f" alt="AI generate Help Center articles in Plain" width="2280" height="1200" data-path="public/images/ai-generate-help-center-articles.png" />
</Frame>

## Generate an article from a support thread

1. **Open any thread** in Plain

2. Press <kbd>⌘</kbd> + <kbd>K</kbd> (or <kbd>Ctrl</kbd> + <kbd>K</kbd> on Windows) to open the command palette

3. Type **"Generate Help Center article"** and select it

4. Choose the **Help Center** you want to publish to

5. Plain opens the Knowledge Base editor with the article already generated, including a suggested title and structured content drawn from the thread

## Review and publish

Once the article is generated, review it before publishing:

* **Highlight any text** and click the **✨ icon** to refine it with AI, rewrite, shorten, expand, simplify, or enter a custom prompt

* Edit manually as you would any article

* When you're happy, change the status to **Published** and click **Save**

See [Knowledge base →](/docs/product/help-center/help-center-knowledge-base) for the full list of Edit with AI actions and formatting options.
