> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Jira

> Link threads to Jira issues to track customer-reported bugs and requests.

Connect your Jira workspace to Plain to track feature requests and bugs reported by customers. Link a Jira issue to any thread and get automatically prompted to follow up when the issue is resolved.

## Setup

1. Go to **Settings → Jira**

2. Connect your Jira workspace

## Linking threads to Jira issues

Once connected, open any thread and use the **Thread links** panel in the sidebar or press <kbd>i</kbd> to create a new Jira issue or link an existing one.

When the Jira issue is completed, canceled, or deleted, the thread automatically moves to **Close the Loop**.

To use all features of the Jira integration, including selecting assignees, users need the **Browse users and groups** permission in their Jira workspace.