> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Shortcut

> Link threads to Shortcut stories to track customer-reported bugs and requests.

Connect your Shortcut workspace to Plain to track feature requests and bugs reported by customers. Link a Shortcut story to any thread and get automatically prompted to follow up when the story is resolved.

## Setup

1. Go to **Settings → Shortcut**

2. Connect your Shortcut workspace

## Linking threads to shortcut stories

Once connected, open any thread and use the **Thread links** panel in the sidebar or press <kbd>i</kbd> to create a new Shortcut story or link an existing one.

When the story is completed, canceled, or deleted, the thread automatically moves to **Close the Loop**.