> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Keyboard shortcuts

> Every keyboard shortcut in Plain, grouped by where it applies.

Keyboard shortcuts let you work a thread without reaching for the mouse.

This is the list of available keyboard shortcuts in Plain:

<Frame>
  <img src="https://mintcdn.com/plain/esnLSCL6AbjPxXFS/public/images/keyboard-shortcuts.png?fit=max&auto=format&n=esnLSCL6AbjPxXFS&q=85&s=0127d2e6d1a27a5da5c5c3e5f6372530" alt="Keyboard shortcuts in Plain" width="1731" height="912" data-path="public/images/keyboard-shortcuts.png" />
</Frame>

## Global shortcuts

* <kbd>⌘</kbd> + <kbd>K</kbd>: Open the command palette

* <kbd>⌘</kbd> + <kbd>K</kbd> then **Copy link**: Copy a shareable link to your current page directly from the command palette

* <kbd>?</kbd>: Open help panel with full list of available shortcuts

* <kbd>T</kbd>: Create task

## On thread queues

* <kbd>F</kbd>: Add filter

* <kbd>/</kbd>: Search for customers or threads

* <kbd>V</kbd>: Toggle display options

* <kbd>⇧</kbd> + <kbd>Click</kbd>: Select multiple threads for bulk actions

## When viewing a thread

* <kbd>R</kbd>: Focus composer to reply

* <kbd>N</kbd>: Add a note to a thread

* <kbd>B</kbd>: Ask Sidekick

* <kbd>⌘</kbd> + <kbd>⇧</kbd> + <kbd>B</kbd>: Toggle Sidekick position

* <kbd>A</kbd>: Assign the thread

* <kbd>E</kbd>: Mark a thread as `Done`

* <kbd>Z</kbd>: Pause for later

* <kbd>W</kbd>: Wait for customer

* <kbd>S</kbd>: Change status

* <kbd>L</kbd>: Add label

* <kbd>P</kbd>: Set priority

* <kbd>D</kbd>: Start discussion

* <kbd>I</kbd>: Add Thread link

* <kbd>X</kbd>: Escalate thread

* <kbd>O</kbd>: Open in Slack

* <kbd>⌘</kbd> + <kbd>⇧</kbd> + <kbd>X</kbd>: Copy thread URL

* <kbd>J</kbd> / <kbd>K</kbd>: Next/Previous thread

* <kbd>⌘</kbd> + <kbd>.</kbd>: Show/hide queue

* <kbd>⌘</kbd> + <kbd>/</kbd>: Show/hide sidebar

* <kbd>esc</kbd>: Go back to queue

* <kbd>V</kbd>: Toggles display options

## When the composer is focused

* <kbd>⌘</kbd> + <kbd>⏎</kbd>: Send message

* <kbd>⌘</kbd> + <kbd>⇧</kbd> + <kbd>⏎</kbd>: Send message and mark thread as done

* <kbd>\[</kbd>: Insert snippet

* <kbd>esc</kbd>: Exit composer

* <kbd>⌘</kbd> + <kbd>U</kbd>: Create snippet

## Reply formatting

* <kbd>⌘</kbd> + <kbd>B</kbd>: Bold

* <kbd>⌘</kbd> + <kbd>I</kbd>: Italic

* <kbd>⌘</kbd> + <kbd>⇧</kbd> + <kbd>S</kbd>: Strikethrough

* <kbd>⌘</kbd> + <kbd>⇧</kbd> + <kbd>7</kbd>: Ordered list

* <kbd>⌘</kbd> + <kbd>⇧</kbd> + <kbd>8</kbd>: Bullet list

* <kbd>⌘</kbd> + <kbd>E</kbd>: Code

* <kbd>⌘</kbd> + <kbd>⌥</kbd> + <kbd>C</kbd>: Code block
