> ## Documentation Index
> Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Online, offline, and away mode

> Set yourself online, offline, or away, and control what happens to your threads.

Users can be in one of three statuses:

* **Online**: When you are online, the "assign to team" workflow will assign you threads as usual, and you will appear online to your team.

* **Offline**: When you are offline, the "assign to team" workflow will no longer assign threads to you, and you will appear offline to your team.

Designed for short-term offline periods like over night or lunch break and will not result in the user being unassigned from any threads.

* **Away**: When set to away, the "assign to team" workflow will not assign you threads. This is designed for longer term away periods, like going on holiday.

Away mode has an additional configuration option on the workspace level which controls how thread unassignment works for those set to "Away".

Admins choose the Away behavior in **Settings → Workflow**. Either you are unassigned from every thread the moment you go Away, or only from threads that receive a new message while you are away.