Support teams need a support tool, not a CRM.

Plain is purpose-built for support engineering - forged by the demands of some of the fastest-growing support teams on the internet. Works with Slack, MS Teams, email, chat and more.

Scale your support with a lighting-fast, customizable workflow

Scale your support with a lighting-fast, customizable workflow

Orchestrate actions across AI agents, including your own

Orchestrate actions across AI agents, including your own

Build powerful automations, including in your own systems

Build powerful automations, including in your own systems

Get everything out of the box you need - SLAs, complex routing, AI-enabled help center

Get everything out of the box you need - SLAs, complex routing, AI-enabled help center

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Looping in our best seller…

BOOK A DEMO

Looping in our best seller…

trusted by builders

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

  • Plain helped us stay organized and responsive as we 100x-ed our users.

    Jo Borrow

    Chief of Staff @ Granola

  • We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

    Daniel Sequeira

    Head of Business Operations @ Raycast

  • With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

    Christopher O’Neill

    Head of Developer Success @ Stytch

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

Why people choose Plain vs Pylon

Why people choose Plain vs Pylon

We don't love comparison tables, so we'll give you the reasons people switch.

No AI lock in. Use ours, bring another, build your own.

Our modern, lightening-fast 100ms UI.

We are building support infrastructure, not a CRM.

We make it easy to build. GraphQL API. No limits.

We make it easy to buy. No pressure, white-glove POCs.

Join the teams who rely on Plain to
provide world-class support

BOOK A DEMO

Join the teams who rely on Plain to
provide world-class support

BOOK A DEMO

Join the teams who rely on Plain to
provide world-class support

BOOK A DEMO

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