Plain – AI-Powered Support for B2B Teams

Modern support without the legacy baggage.

Plain is support infrastructure that enables B2B teams to move fast and unblock customers.

One inbox for Slack, Teams, Email, Discord, In-app, Knowledge Base Portal

AI to automate the routine and filter the noise

Connect to all of your systems — close a Linear ticket and the customer is notified

Built for technical B2B teams

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trusted by fast-moving teams

Build support your way.

Connect

All conversations in one place — Slack, email, Discord, Teams.

Automate

Workflows to trigger, route, escalate, and resolve.

Build anything

Perfect the customer and rep experience with unlimited extensibility.

Build support your way.

Connect

All conversations in one place — Slack, email, Discord, Teams.

Automate

Workflows to trigger, route, escalate, and resolve.

Build anything

Perfect the customer and rep experience with unlimited extensibility.

Build support your way.

Connect

All conversations in one place — Slack, email, Discord, Teams.

Automate

Workflows to trigger, route, escalate, and resolve.

Build anything

Perfect the customer and rep experience with unlimited extensibility.

We were making six API calls just to do one thing. The integration was gnarly, the interface felt dated, and common actions, like editing messages in Slack, just weren’t possible in Zendesk.

Peter Hofstee

Global Director, Support Engineering, Sanity

Connect your stack to your support data.

Bring your own agents.

Plug AI into your own data & over 500 Integrations

You get the flexibility of building in-house — without the operational burden.

Why people choose Plain

We don't love comparison tables, so we'll give you the reasons people switch.

Built for B2B. Collaborate with customers, not tickets.

Native Slack, Teams, and Discord integrations

We make it easy to build. GraphQL API. No limits.

Bi-directional Linear and Jira syncs

We make it easy to buy. No pressure, white-glove POCs.

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Borrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch