Introduction to Plain

Plain is the customer support tool for technical teams and products.

We want to bring engineering and customer service teams together by creating a modern opinionated platform that's fantastic to build with.

Where should I start?

First, you should sign-up to Plain by visiting (opens in a new tab) and following the instructions there.

As part of this process, you'll need to set up email.

After that, you can:


If you have any feedback on our docs we'd love to hear it! Open an issue straight in Github (opens in a new tab) or drop us an email at