Plain broadcasts is a free standalone app provided by Plain which lets you send updates to differentiated groups of customers in Slack.

Plain broadcasts

Getting started

Define an audience

Audiences let you group your customers so that you can control who messages get sent to.

In order to add a channel to an audience you need to add the Plain app to it in Slack first. If you can’t see a channel you expect to, try hitting the refresh icon next to the search box to refresh the available channels.

Create a broadcast

Broadcasts are the messages and updates which you send out to customers. You can construct your broadcast out of all the blocks you would expect such as:

  • text
  • headings
  • lists
  • images
  • code blocks
  • and more!

To insert emojis try using your system emoji picker e.g ctrl + cmd + space on Mac or Windows key + ; on Windows.