Plain AI is built to remove repetitive tasks from your teams’ workload, and automate the responses to your support requests.

To enable Plain AI, go to Settings → Plain AI.

All AI features in Plain are opt-in. More information on our use of OpenAI and our data processing policies can be found in our DPA.

Workflow

Auto-triage your new support requests without lifting a finger.

Suggested Responses

Suggested responses based on your documentation.

Knowledge Sources

Index documentation for use with Plain AI.

AI Slash Commands

Use AI to help you draft replies to customers faster.