Customer changed

Customer Changed Event

This event is fired whenever any property of a customer is changed including when they are created, their status or assignment changes.

Schema

View JSON Schema → (opens in a new tab)

Example:

{
  "timestamp": "2023-02-21T13:27:33.811Z",
  "workspaceId": "w_01GST2GVS0BD0X09D1A4DHDDR1",
  "payload": {
    "changeType": "UPDATED",
    "eventType": "customer.customer_changed",
    "customer": {
      "id": "c_01GST2GWV8YX7141MNS8QKMN5Y",
      "email": {
        "email": "jasmin.brekke1fvr9@example.com",
        "isVerified": false,
        "verifiedAt": null
      },
      "externalId": "external_01GST2GWSYTS81Q11G5W83PJP3",
      "fullName": "Jasmin Brekke",
      "shortName": "Jasmin",
      "assignedAt": null,
      "assignedToUser": null,
      "status": "ACTIVE",
      "statusChangedAt": "2023-02-21T13:27:33.700Z",
      "createdAt": "2023-02-21T13:27:33.480Z",
      "createdBy": {
        "actorType": "user",
        "userId": "u_01GST2GVJYJYX4KPYQD6YQ87M1"
      },
      "updatedAt": "2023-02-21T13:27:33.700Z",
      "updatedBy": {
        "actorType": "user",
        "userId": "u_01GST2GVJYJYX4KPYQD6YQ87M1"
      }
    },
    "previousCustomer": {
      "id": "c_01GST2GWV8YX7141MNS8QKMN5Y",
      "email": {
        "email": "jasmin.brekke1fvr9@example.com",
        "isVerified": false,
        "verifiedAt": null
      },
      "externalId": "external_01GST2GWSYTS81Q11G5W83PJP3",
      "fullName": "Jasmin Brekke",
      "shortName": "Jasmin",
      "assignedAt": null,
      "assignedToUser": null,
      "status": "ACTIVE",
      "statusChangedAt": "2023-02-21T13:27:33.480Z",
      "createdAt": "2023-02-21T13:27:33.480Z",
      "createdBy": {
        "actorType": "user",
        "userId": "u_01GST2GVJYJYX4KPYQD6YQ87M1"
      },
      "updatedAt": "2023-02-21T13:27:33.480Z",
      "updatedBy": {
        "actorType": "user",
        "userId": "u_01GST2GVJYJYX4KPYQD6YQ87M1"
      }
    }
  },
  "id": "pEv_01GST2GX5KA170WQKG8V0GWMNN",
  "webhookMetadata": {
    "webhookTargetId": "whTarget_01GST2GW9PXD7FMW924XF13M99",
    "webhookDeliveryAttemptId": "whAttempt_01GST2GXPW3RP4TVE8A73Q56AH",
    "webhookDeliveryAttemptNumber": 1,
    "webhookDeliveryAttemptTimestamp": "2023-02-21T13:27:34.364Z"
  },
  "type": "customer.customer_changed"
}