Support teams need a support tool, not a CRM.
Plain is AI-native support infrastructure built for teams that ship.
AI routing & triaging — no more 30min manual triage or labels from 10 years ago
AI routing & triaging — no more 30min manual triage or labels from 10 years ago
Native Slack, MS Teams, and Discord — be where your customers are without workarounds
Native Slack, MS Teams, and Discord — be where your customers are without workarounds
Purpose-built for engineering-led teams — bidirectional syncs to Linear, Jira, and GitHub
Purpose-built for engineering-led teams — bidirectional syncs to Linear, Jira, and GitHub
GraphQL API, MCP, and Bring Your Own Agent — build anything and never outgrow it
GraphQL API, MCP, and Bring Your Own Agent — build anything and never outgrow it
Book a demo
We had to jump between Zendesk, Slack, and Discourse. With Plain, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success
Book a demo
We had to jump between Zendesk, Slack, and Discourse. With Plain, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success
Book a demo
We had to jump between Zendesk, Slack, and Discourse. With Plain, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success
TEAMS WHO SWITCHED TO PLAIN
Support infrastructure
built for B2B.
Support where your customers are
All conversations in one place — Slack, email, Discord, MS Teams, in-app chat, and more.
AI automation without limits
Visual workflow builder to orchestrate AI agents and humans
Build anything
GraphQL API, MCP, and Machine Users to build your perfect support experience.
Support where your customers are
All conversations in one place — Slack, email, Discord, MS Teams, in-app chat, and more.
AI automation without limits
Visual workflow builder to orchestrate AI agents and humans
Build anything
GraphQL API, MCP, and Machine Users to build your perfect support experience.
We make switching easy.
White-glove onboarding with pre-built importers for all of your Zendesk data.
No AI vendor lock-in. Use the best model for every workflow.
Start building for free. Our team will help you get started.
Average onboarding time is less than 1 week.
Don't take our word for it.
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Borrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.
Peter Hofstee
Global Director, Support Engineering @ Sanity
We cut Enterprise FRT from 1 hour to 12 minutes with Plain.
Ramiro Aznar Ballarin
Support Manager @ Tinybird
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP Technical Services @ Buildkite
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Borrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.
Peter Hofstee
Global Director, Support Engineering @ Sanity
We cut Enterprise FRT from 1 hour to 12 minutes with Plain.
Ramiro Aznar Ballarin
Support Manager @ Tinybird
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP Technical Services @ Buildkite
Join the teams who ship
support like they ship product.
BOOK A DEMO
Join the teams who ship
support like they ship product.
BOOK A DEMO
Join the teams who ship
support like they ship product.
BOOK A DEMO