Pricing
Support for teams that ship. Start today, no credit card required
Billed yearly
Save 10%
Foundation
Get support right from day one
$35/month
1 seat + $35/additional
Slack, email, in-app channels
Ari AI agent included
Linear, Jira integrations
Customer cards
AI workflows
Get help via email + chat
Horizon
Scale support with confidence
$269/month
3 seats + $89/additional
All Foundation features +
Microsoft Teams and Discord channels
SLAs and Business hours
Escalation paths
Help Center, Knowledge Base
CRM integrations
Reporting themes
AI suggested responses
Priority support via Slack
Frontier
Full extensibility, full control
Custom
Custom seats
All Horizon features +
Custom AI + bring your own agent
Sidekick AI assistant
Lookup with Cursor
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
Dedicated CSM + white glove onboarding
Billed yearly
Save 10%
Foundation
Get support right from day one
$35/month
1 seat + $35/additional
Slack, email, in-app channels
Ari AI agent included
Linear, Jira integrations
Customer cards
AI workflows
Get help via email + chat
Horizon
Scale support with confidence
$269/month
3 seats + $89/additional
All Foundation features +
Microsoft Teams and Discord channels
SLAs and Business hours
Escalation paths
Help Center, Knowledge Base
CRM integrations
Reporting themes
AI suggested responses
Priority support via Slack
Frontier
Full extensibility, full control
Custom
Custom seats
All Horizon features +
Custom AI + bring your own agent
Sidekick AI assistant
Lookup with Cursor
Custom workspaces
Custom contracting
Advanced security
SSO and SCIM
Dedicated CSM + white glove onboarding
Foundation
$35/month, billed yearly
Horizon
$269/month, billed yearly
Frontier
Custom, billed yearly
Onboarding
Onboarding process
Self-serve
Self-serve
White glove
Plain support
Email + chat
Slack, email + chat
Dedicated CSM
Users
User seats
Up to 5
Up to 10
Custom
Viewer seats
Unlimited
Unlimited
Unlimited
Channels
Slack
25 channels
Unlimited
Unlimited
2 addresses
10 addresses
25 addresses
In-app forms
Live chat
Microsoft Teams
Headless portal
Discord
Discourse
Custom channels
AI features
Additional resolutions
$100/100
$100/100
Included
Auto-labelling
Urgency detection
Thread summaries
Slack ingestion
Suggested responses
Reporting themes
Help Center
Knowledge Base
1
Unlimited
Unlimited
Ask AI
1
Unlimited
Unlimited
Customer inbox
1
Unlimited
Unlimited
Extensibility
API
Webhooks
Machine users
Events
Workflow
Discord notifications
Email notifications
Autoresponders
Tiers
Saved views
Account owners
Labels and sub-labels
Teams
Custom roles
Linear integration
Jira integration
Shortcut integration
incident.io integration
Rootly integration
Github integration
CSAT
Business hours
SLAs
Escalation paths
Workflow rules
Up to 5
Unlimited
Unlimited
Slack features
Slack notifications
Slack broadcasts
In-Slack actions
Plain Slackbot customization
Slack Discussions
Slack Digests
Slack Enterprise Grid
Data-driven support
Thread fields
Tenants
Customer cards
Unlimited
Unlimited
Unlimited
Customer card realtime
12h cache
15s
15s
Reporting
7 days
All time
All time
Team reporting
Product insights
Bring your own BI tool
Data migration
HubSpot sync
Help Scout sync
Zendesk importer
Intercom importer
Salesforce importer
Services and compliance
Support from the entire Plain team
SOC2 Type II Report
Advanced Security Review
Support SLAs
Uptime SLAs
Onboarding & Integration Support
Foundation
$35/month, billed yearly
Horizon
$269/month, billed yearly
Frontier
Custom, billed yearly
Onboarding
Onboarding process
Self-serve
Plain support
Slack, email + chat
Users
User seats
Up to 10
Viewer seats
Unlimited
Channels
Slack
Unlimited
10 addresses
In-app forms
Live chat
Microsoft Teams
Headless portal
Discord
Discourse
Custom channels
AI features
250 resolutions
Additional resolutions
$100/100
Auto-labelling
Urgency detection
Thread summaries
Slack ingestion
Suggested responses
Reporting themes
Help Center
Knowledge Base
Unlimited
Ask AI
Unlimited
Customer inbox
Unlimited
Extensibility
API
Webhooks
Machine users
Events
Workflow
Discord notifications
Email notifications
Autoresponders
Tiers
Saved views
Account owners
Labels and sub-labels
Teams
Custom roles
Linear integration
Jira integration
Shortcut integration
incident.io integration
Rootly integration
Github integration
CSAT
Business hours
SLAs
Escalation paths
Workflow rules
Unlimited
Slack features
Slack notifications
Slack broadcasts
In-Slack actions
Plain Slackbot customization
Slack Discussions
Slack Digests
Slack Enterprise Grid
Data-driven support
Thread fields
Tenants
Customer cards
Unlimited
Customer card realtime
15s
Reporting
All time
Team reporting
Product insights
Bring your own BI tool
Data migration
HubSpot sync
Help Scout sync
Zendesk importer
Intercom importer
Salesforce importer
Services and compliance
Support from the entire Plain team
SOC2 Type II Report
Advanced Security Review
Support SLAs
Uptime SLAs
Onboarding & Integration Support
Fast growing companies love plain
Take their word for it
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.
Daniel Sequeira
Head of Business Operations
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.
Daniel Sequeira
Head of Business Operations
Fast growing companies love plain
Take their word for it
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.
Daniel Sequeira
Head of Business Operations
Support
Support
© 2026 Plain
Not Just Tickets Ltd
Support
© 2026 Plain
Not Just Tickets Ltd