Features. We have them.

Plain is made for your entire company. Only pay for users that actually message customers. Everyone else is free, forever.

Monthly

Annual

Save 10%

Launch

$39

$35

/ user / month

Slack and email inbox

Linear integration

Notifications

Grow

Recommended

$89

$80

/ user / month

Everything in

Launch

plus

In-app forms

Customer Cards and Events

Reporting

Scale

Custom

Everything in

Grow

plus

Headless support portal

Engineering rota seats

Concierge onboarding

Free 14 day trial

No credit card required

Stellar support

Monthly

Annual

Save 10%

Launch

$39

$35

/ user / month

Slack and email inbox

Linear integration

Notifications

Grow

Recommended

$89

$80

/ user / month

Everything in

Launch

plus

In-app forms

Customer Cards and Events

Reporting

Scale

Custom

Everything in

Grow

plus

Headless support portal

Engineering rota seats

Concierge onboarding

Free 14 day trial

No credit card required

Stellar support

Monthly

Annual

Save 10%

Launch

$39

$35

/ user / month

Slack and email inbox

Linear integration

Notifications

Grow

Recommended

$89

$80

/ user / month

Everything in

Launch

plus

In-app forms

Customer Cards and Events

Reporting

Scale

Custom

Everything in

Grow

plus

Headless support portal

Engineering rota seats

Concierge onboarding

Free 14 day trial

No credit card required

Stellar support

Users

Launch

Growth

Scale

User seats

Unlimited

Unlimited

Unlimited

Viewer seats

Free

Free

Free

Rota seats

Custom

Channels

Slack

25 channels

Unlimited channels

Unlimited channels

Email

2 email addresses

10 email addresses

25 email addresses

Email

1 email address

10 email addresses

25 email addresses

In-app forms

Headless support portal

Custom channels

Extensibility

API

Webhooks

Machine users

Events

Workflow

Discord Notifications

Email Notifications

Linear Integration

Autoresponders

Tiers

Business Hours

SLAs

Slack Features

Slack Notifications

Slack Broadcasts

In-Slack Actions

Slack Discussions

Plain AI

AI Auto-Labelling

AI Thread Summaries

AI Slack Ingestion

Data-driven support

Thread Fields

Tenants

Customer Cards

Unlimited

Unlimited

Unlimited

Customer Card Realtime

12h cache

15s

15s

Insights

7 days only

Bring your own BI tool

Services and Compliance

Stellar support from the entire Plain team

SOC2 Type II Report

Advanced Security Review

Support SLAs

Uptime SLAs

Onboarding and Integration Support

Data Migration

What our customers say

We love Plain. It's made us faster and enabled top-notch support for more folks, all leveraging our own tools and data. The speed and adaptability of the team stand out, evolving with us to better serve our customers.

Rodney Urquhart

Head of Developer Success

Before Plain, support was siloed. With Plain, support has become a team sport. We have one consolidated platform and all the context that we need. Plain has helped us to feel more connected to customers than ever before.

Neil Jagdish Patel

CEO

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.

© 2024 Not Just Tickets Limited

Plain and the Plain logo are trademarks and tradenames of Not Just Tickets Limited and may not be used or reproduced without consent.