Support for developers

Meet the support platform that works the way you work with your customers. Incredibly fast, integrated with Linear and Slack, and a powerful API for everything else.

Book demo

Loved by next-generation teams

Structured Messaging

Power any interaction in your product

Go beyond chat and email. Manage early access requests, build bug reporting forms, and collect product feedback. Any interaction, anywhere in your product, all in your own UI.

Read our docs →

Timeline

Have one conversation, not countless tickets

View your customers' product interactions and messages in a single timeline. No more copying and pasting ticket numbers, user IDs and emails between systems.

Chat

Note

Chat with Alex Goodman

Send chat

This is the beginning of your timeline with Alex Goodwin

The timeline shows all your chat, email, notes and events related in one place. They can only see chat and email messages. Hay hi!

Trial bot

23 days ago

Alex Goodwin started their free trial 🎉

Today

Alex Goodwin

2m ago

Hi there, my free trial comes to an end next week. What will I need to do to continue with the service?

Issue I-432 opened by Dani Coleman

1m ago

Free Trial Query

Open

Live Cards

Never switch tabs again

Get a live view of your customer data, from anywhere, in any format – without building complicated apps, syncing data between systems, or manually updating data.

Read our docs →

and so much more…

Slack and Discord notifications

Be the first to know when someone needs your help.

Linear integration

Link customer issues and close the loop when they are fixed.

Issue tracking

Understand and track the issues people get in touch with you about.

⌘

Command + K

Help customers twice as fast with our intuitive, keyboard-friendly UI.

Unlimited users

Invite as many people as you want. Get the whole company involved in customer support.

Snippets

Save templated replies for frequent use.

and so much more…

Fan Mail

Raising the bar on support

Just a small selection of what leaders, makers and builders in B2B SaaS have said about Plain.

David Kanter

Customer Ops at

Stedi

Pretty amazing what @plainsupport has been able to build in just a short period of time. If you are uninspired by the traditional CS/CRM platforms, definitely worth checking them out.

Thomas Paul Mann

CEO of

Raycast

Customer support is the backbone of growing startups, and @plainsupport is reinventing support tools:
• Highly customizable with API-first strategy
• Easy adoption that doesn't slow down development
• Great UI with snippets, notes, ⌘ + K, etc.
I'm happy backing them 💪

Paolo Bernasconi

@paolobernasconi

I'm so impressed with the quality of products being built these days for a variety of things that 5 years ago, we'd have make in-house:

@plainsupport
@instatus
@retool

Guillermo Rauch

CEO of

Vercel

So excited about plain.com — in-product, on-brand customer support.

Like Stripe for payments, Knock.app for notifications, Clerk.dev for auth & profiles, Resend.com for email…

The DX-led, API-first disruption is here.

James Perkins

Sr. Dev. Advocate at

Clerk.dev

Plain is absolutely fantastic. Really impressed and easy to work with

Brittany Stewart

@ItsBrittStew

We implemented @plainsupport at @BasewellHQ a month ago. It’s been a delightful additional to our tech stack.

With a chat box inside Basewell, no one needs to leave our platform to get in touch with us.

💡 Simple adjustments can equal a better client experience.

Sam Barrowclough

@sambarrowclough

Just setup @usejoinlist with @plainsupport Took about 30 mins. Extremely easy

Jay

@jayair

Feels good to switch to @plainsupport.

Not just because it's way better than HubSpot.

But also cos it's built with @SST_dev and @SEED_run.

Hamish Smyth

@hamishsmyth

@plainsupport is shipping great updates and features, and sticking to their name by keeping things plain, in a good way!

Highly recommend them if you’re looking for a customer support tool. We’re happy customers over at @standards_site

chronark

@chronark_

I added @plainsupport over the weekend to planetfall.io and just had my first customer interaction today and I loved the experience.

I had all the information I needed and it wasn't ridiculously cluttered with random features like some other platforms

very well done!

Guillermo Rauch

CEO of

Vercel

So excited about plain.com — in-product, on-brand customer support.

Like Stripe for payments, Knock.app for notifications, Clerk.dev for auth & profiles, Resend.com for email…

The DX-led, API-first disruption is here.

James Perkins

Sr. Dev. Advocate at

Clerk.dev

Plain is absolutely fantastic. Really impressed and easy to work with

Brittany Stewart

@ItsBrittStew

We implemented @plainsupport at @BasewellHQ a month ago. It’s been a delightful additional to our tech stack.

With a chat box inside Basewell, no one needs to leave our platform to get in touch with us.

💡 Simple adjustments can equal a better client experience.

Sam Barrowclough

@sambarrowclough

Just setup @usejoinlist with @plainsupport Took about 30 mins. Extremely easy

David Kanter

Customer Ops at

Stedi

Pretty amazing what @plainsupport has been able to build in just a short period of time. If you are uninspired by the traditional CS/CRM platforms, definitely worth checking them out.

Thomas Paul Mann

CEO of

Raycast

Paolo Bernasconi

@paolobernasconi

I'm so impressed with the quality of products being built these days for a variety of things that 5 years ago, we'd have make in-house:

@plainsupport
@instatus
@retool

Guillermo Rauch

CEO of

Vercel

So excited about plain.com — in-product, on-brand customer support.

Like Stripe for payments, Knock.app for notifications, Clerk.dev for auth & profiles, Resend.com for email…

The DX-led, API-first disruption is here.

James Perkins

Sr. Dev. Advocate at

Clerk.dev

Plain is absolutely fantastic. Really impressed and easy to work with

Brittany Stewart

@ItsBrittStew

We implemented @plainsupport at @BasewellHQ a month ago. It’s been a delightful additional to our tech stack.

With a chat box inside Basewell, no one needs to leave our platform to get in touch with us.

💡 Simple adjustments can equal a better client experience.

Sam Barrowclough

@sambarrowclough

Just setup @usejoinlist with @plainsupport Took about 30 mins. Extremely easy

Jay

@jayair

Feels good to switch to @plainsupport.

Not just because it's way better than HubSpot.

But also cos it's built with @SST_dev and @SEED_run.

Hamish Smyth

@hamishsmyth

@plainsupport is shipping great updates and features, and sticking to their name by keeping things plain, in a good way!

Highly recommend them if you’re looking for a customer support tool. We’re happy customers over at @standards_site

chronark

@chronark_

I added @plainsupport over the weekend to planetfall.io and just had my first customer interaction today and I loved the experience.

I had all the information I needed and it wasn't ridiculously cluttered with random features like some other platforms

very well done!

Guillermo Rauch

CEO of

Vercel

So excited about plain.com — in-product, on-brand customer support.

Like Stripe for payments, Knock.app for notifications, Clerk.dev for auth & profiles, Resend.com for email…

The DX-led, API-first disruption is here.

James Perkins

Sr. Dev. Advocate at

Clerk.dev

Plain is absolutely fantastic. Really impressed and easy to work with

Brittany Stewart

@ItsBrittStew

We implemented @plainsupport at @BasewellHQ a month ago. It’s been a delightful additional to our tech stack.

With a chat box inside Basewell, no one needs to leave our platform to get in touch with us.

💡 Simple adjustments can equal a better client experience.

Sam Barrowclough

@sambarrowclough

Just setup @usejoinlist with @plainsupport Took about 30 mins. Extremely easy

GraphQL APIs

Build with zero limitations

Every company is unique, and so is how you support your customers. Plain is built API-first, so you can work with it however you need – zero restrictions.

Read our docs →