Deliver collaborative B2B customer support
Support your customers on Slack, Microsoft Teams, Discord and many more – and move from answering tickets to building genuine relationships.
Free 14 day trial
Deliver instant support everywhere. From one place.
Plain organizes and consolidates all your support channels. Work through your queue in one lightning-fast, beautiful interface.
Deliver uncompromising, native support at scale
Stay on top of every request with fine-grained SLAs and alerting
Get AI-driven intelligence about what customers are telling you
Collaborate across teams
Plain makes it easy to discuss customer issues with other teams, helps you stay on top of escalated issues, and keeps track of engineering work for you.
Track issues escalated to engineering and keep customers in the loop with first-party issue tracker integrations
Share and discuss customer issues in any internal Slack channel and get notified once discussions are resolved — without ever leaving Plain.
Create visibility on support for every team in the company with shared views
Seamlessly integrate Plain into the tools you already use with our fast-growing set of integrations
Move faster with a next-generation, AI-powered workflow
From our 100ms interface to automated triaging to detailed AI-generated replies, you'll move faster in Plain than any other platform. Every part of Plain is engineered for speed.
Get automatically drafted, detailed responses
Cut to the chase faster. Each support thread is summarized.
Automatically triage incoming support requests
Engineered with enterprise-level security. Built for everyone.
We don't see security as a set of badges, but as a core engineering principle. Every part of our platform is architected to protect your data.
GDPR COMPLIANT
SOC2 TYPE II
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Join the teams who rely on Plain to provide world-class support to their customers.