Early access

CS without the BS

Meet the customer service tool you've always wanted. Modern defaults, opinionated workflows and incredibly fast to use.
Made to make you fast Designed with a streamlined UI, keyboard shortcuts and an opinionated workflow.
Built around your customers No more duplicate tickets or multiple threads. Plain gives you a single customer timeline.
Easy to set up No sales calls or demos required. Ten minutes from signup to talking to your first customer.
Timeline

Everything in one place

View all your messages without hunting through tickets or multiple threads. In Plain, all your interactions with a customer are shown on a single timeline. You have one relationship with the customer — and now you have a way to see it.
Issues

Know what's happening, when and why

Track the reason customers get in touch about right in the timeline, all without interrupting the conversation or your workflow. Track multiple issues, change or resolve them anytime as the conversation evolves.
Queues

Manage your workload

Stay on top of your and your team's workload with Queues. Instantly see who needs help, who's being looked after and who needs a follow up. Plain also works out who to help next, so you can stay in the zone.
Cmd+K

Seriously fast workflow

Plain is designed with your productivity in mind. A global command menu, helpful nudges that are there when you need them — we've got everything you'd expect from a modern tool.
Full API Access

Designed API-first

Our app is built on top of the same GraphQL API you can use. From building your own UI to extending native functionality — integrate Plain in the way that works for you and your business.

Get early access

If you're interested in trying Plain and helping us shape our product, let us know. We'll notify you once we're ready.

Journal

Every week we share changelogs and deep dives about what we’re building, how, and why.
Visit Journal

Join us

We’re building an intentionally small, distributed team of designers and engineers.
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Twitter

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@builtwithplain