Blog

Dogfooding at Plain

Tips to build better customer relationships with broadcasts

How founder-led support has supercharged Dub's growth

Why whole company-support works at Plain

How we’re building support at Plain: A blueprint for controlled chaos

Moving to local-first state management with GraphQL

Lessons from Vercel: Scaling technical support in a high-growth environment

Principles for building modern contact forms

Moving fast with high reliability: Lessons from building Slack for Plain

Redefining Pricing for Support

Error handling in TypeScript like a pro

Announcing our open beta and $6m Seed fundraise

Our company values

A *magical* AWS serverless developer experience

Meet the real 10x engineer

A massive distraction (or: why we are building Plain)

A status update