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Documentation Index

Fetch the complete documentation index at: https://www.plain.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

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A thread event will only be created in the thread ID provided. If you want an event to appear in all threads for a customer please use a customer event.
To create a thread event you need a thread ID. You can get this by creating a thread in Plain, from data in webhooks or other API calls you made. If you want to test this, press ⌘ + K on any thread and then “Copy thread ID” to get an ID you can experiment with. In this example we’ll be creating the following event:
Example event
For this you’ll need an API key with the following permissions:
  • threadEvent:create
  • threadEvent:read