Why B2B teams leave Zendesk for Plain.
AI routing & triaging — no more 30min manual triage or deprecated labels from 10 years ago
AI routing & triaging — no more 30min manual triage or deprecated labels from 10 years ago
Native Slack, MS Teams, and Discord — no more brittle workarounds
Native Slack, MS Teams, and Discord — no more brittle workarounds
Engineering visibility built in — tickets link to Linear and Jira without copy-pasting
Engineering visibility built in — tickets link to Linear and Jira without copy-pasting
GraphQL API, MCP, and Bring Your Own Agent to future-proof your support strategy
GraphQL API, MCP, and Bring Your Own Agent to future-proof your support strategy
Book a demo
We had to jump between Zendesk, Slack, and Discourse. With Plain, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success
Book a demo
We had to jump between Zendesk, Slack, and Discourse. With Plain, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success
Book a demo
We had to jump between Zendesk, Slack, and Discourse. With Plain, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success
TEAMS WHO SWITCHED TO PLAIN
Support infrastructure
built for B2B.
Support where your customers are
All conversations in one place — Slack, email, Discord, MS Teams, in-app chat, and more.
AI automation without limits
Visual workflow builder to orchestrate AI agents and humans
Build anything
GraphQL API, MCP, and Machine Users to build your perfect support experience.
Support where your customers are
All conversations in one place — Slack, email, Discord, MS Teams, in-app chat, and more.
AI automation without limits
Visual workflow builder to orchestrate AI agents and humans
Build anything
GraphQL API, MCP, and Machine Users to build your perfect support experience.
We make switching easy.
White-glove onboarding with pre-built importers for Zendesk ticket, knowledge base, and some automation.
No AI vendor lock-in. Use our models, bring your own, or mix and match as you evolve.
Start building for free so you know it's the best fit for your team.
Average onboarding time is less than 1 week.
Don't take our word for it.
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Borrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.
Peter Hofstee
Global Director, Support Engineering @ Sanity
We cut Enterprise FRT from 1 hour to 12 minutes with Plain.
Ramiro Aznar Ballarin
Support Manager @ Tinybird
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP Technical Services @ Buildkite
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Borrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.
Peter Hofstee
Global Director, Support Engineering @ Sanity
We cut Enterprise FRT from 1 hour to 12 minutes with Plain.
Ramiro Aznar Ballarin
Support Manager @ Tinybird
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP Technical Services @ Buildkite
Join the teams who rely on Plain to
provide world-class support
BOOK A DEMO
Join the teams who rely on Plain to
provide world-class support
BOOK A DEMO
Join the teams who rely on Plain to
provide world-class support
BOOK A DEMO