- Get knowledge gaps: paginated collection, filtered by status and sorted by signal count or recency
- Get knowledge gap by ID
Knowledge gaps are in beta. The queries and fields on this page may change without a deprecation period.
For TypeScript, the GraphQL SDK gives you a fully typed client for these operations.
knowledgeGap:readtask:readto read the linkedtask
Get knowledge gaps
Filter withstatuses, which takes any of TODO, DONE, and CANCELLED. Sort with sortBy: SIGNAL_COUNT orders by how many customer conversations hit the gap, LAST_SEEN_AT by when the most recent one did. The default is SIGNAL_COUNT descending.
Query
Variables
Get knowledge gap by ID
Query
Variables

