Nov 24, 2023
New documentation
This week we released our new documentation. This gives you a much better view of Plain’s data model, key features and everything you need to get the most out of Plain.
As part of this we’ve also separated technical API documentation to make it easier to address different use-cases, no matter how advanced.
Thank you to the fantastic team at Mintlify for making it so easy to pull together these docs and migrate across!
New
Improvements
API: Improved validation when upserting customers and specifying customer groups.
API: The max snooze duration of a thread is now 60 days
When you mark a thread as done and there is no ‘next’ thread you are now:
Taken to the previous thread if there is one
Taken back to the queue you came from when you hit inbox zeroVarious small visual tweaks to dark-mode.
Various small visual tweaks to dark-mode.
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We’re building Plain to be the fastest, most powerful support tool out there. We’d love for you to try what we’ve built and tell us what you think.
