Customer Group Membership Changed Event
This event is fired whenever a customer is added or removed from a customer group. This can be useful if you want to do something in other systems when a customer is added to a group in the Plain Support App.
The changeType
(opens in a new tab) field allows you to know what kind of change has occurred. It can be one of the following:
ADDED
: a customer group membership was addedREMOVED
: a customer group membership was removed
Schema
View JSON Schema → (opens in a new tab)
Example:
{
"timestamp": "2023-02-21T12:58:51.232Z",
"workspaceId": "w_01GST0W989ZNAW53X6XYHAY87P",
"payload": {
"eventType": "customer.customer_groups_memberships_canged",
"changeType": "ADDED",
"previousCustomerGroupMemberships": [],
"customerGroupMemberships": [
{
"customerId": "c_01GST0WAGQ7RSMMEXZGA360MFY",
"customerGroupId": "cg_01GST0W9Z0WVHBSAPA9HQR7Q2E",
"workspaceId": "w_01GST0W989ZNAW53X6XYHAY87P",
"customerGroup": {
"id": "cg_01GST0W9Z0WVHBSAPA9HQR7Q2E",
"name": "Enterprise",
"key": "enterprise",
"color": "#000000",
"createdAt": "2023-02-21T12:58:50.775Z",
"createdBy": {
"actorType": "user",
"userId": "u_01GST0W90RKD7AXS783SDPKJMV"
},
"updatedAt": "2023-02-21T12:58:50.775Z",
"updatedBy": {
"actorType": "user",
"userId": "u_01GST0W90RKD7AXS783SDPKJMV"
}
},
"createdAt": "2023-02-21T12:58:50.775Z",
"createdBy": {
"actorType": "user",
"userId": "u_01GST0W90RKD7AXS783SDPKJMV"
},
"updatedAt": "2023-02-21T12:58:50.775Z",
"updatedBy": {
"actorType": "user",
"userId": "u_01GST0W90RKD7AXS783SDPKJMV"
}
}
],
"customer": {
"id": "c_01GST0WAGQ7RSMMEXZGA360MFY",
"email": {
"isVerified": false,
"email": "colby45@example.com",
"verifiedAt": null
},
"externalId": "external_01GST0WAFACKR7NA5BH60W9RWA",
"fullName": "Colby Kunde",
"shortName": "Colby",
"assignedAt": null,
"assignedToUser": null,
"status": "ACTIVE",
"statusChangedAt": "2023-02-21T12:58:51.112Z",
"createdAt": "2023-02-21T12:58:50.775Z",
"createdBy": {
"actorType": "user",
"userId": "u_01GST0W90RKD7AXS783SDPKJMV"
},
"updatedAt": "2023-02-21T12:58:51.112Z",
"updatedBy": {
"actorType": "user",
"userId": "u_01GST0W90RKD7AXS783SDPKJMV"
}
}
},
"id": "pEv_01GST0WAZ0W31PN3BH76M9E2SP",
"webhookMetadata": {
"webhookTargetId": "whTarget_01GST0W9X0WVHBSAPA9HQR7Q2E",
"webhookDeliveryAttemptId": "whAttempt_01GST0WBEHV132SN0W17CHKF6S",
"webhookDeliveryAttemptNumber": 1,
"webhookDeliveryAttemptTimestamp": "2023-02-21T12:58:51.729Z"
},
"type": "customer.customer_groups_memberships_canged"
}