Welcome to the future of support
AI-Native Support that Speaks Customer, Thinks Engineer
AI by design, not default
Unleash a team of specialized AI agents—across all channels
Build fully custom multi-agent workflows across email, Slack, chat, Teams, and Discord that know how and when to resolve an issue, escalate to a human, create knowledge base articles, and anything in between
When you do need to type, Plain will draft, edit, and improve responses with AI trained on your product and customers
Plain's Sidekick learns from your docs, past tickets, and product behavior to help your team answer technical questions 10x faster
AI Knowledge base
Your customers have questions. Give them answers, not articles
Don't let your best product knowledge hide behind menu trees. Plain lets your customers chat with your knowledge base to find answers fast
Plain's dynamic intelligence engine makes support your richest source of product-driven insights and churn signal
AI that knows when to bring in a human and hands off with full context so your team never starts from scratch
AI Managed queue
The support queue managed by AI from start to finish
Set the rules, then let Plain capture, label, and triage all incoming issues so you never lose a ticket or miss your VIPs
Don't just give your customers a chatbot.
Plain fully customizable AI Agents let's you define the rules of engagement to let your team move 10x faster without driving customers to the competition.
