Support infrastructure
Control every pixel of support.
Deep Slack, Teams, Linear, and Discord integrations, GraphQL API, webhooks, and AI workflows.
Plain's support infrastructure is how the best technical teams support technical customers.
No Credit Card Required
The Plain API just works with you – it’s flexible, easy to build with, and helped us get up and running really fast.
Kyle McLean
Support Engineer @ Fly.io
Plain gave us the API surface to build automation that actually works.
Jonni Lundy
Chief Operating Officer @ Resend
Plain's API is solving a very real problem with a modern, developer-first solution. It’s been a game-changer for us.
Daniel Sequeira
Head of Business Operations @ Raycast
There's nothing out there that offers an edge over Plain, there's nothing you can't build.
Gualter Augusto
Head of Support @ n8n
We didn’t want a legacy tool. Plain’s API allowed us to build a support system that fit our exact use cases.
Melissa Du
Director of Operations @ Voltage Park
HOW IT WORKS
Get closer to your customers.
Connect every channel to one central inbox
Route every query, from every channel. SLAs, tiers, labels, priorities, and assignment apply the same way across Slack, Microsoft Teams, Discord, chat, email and more.
Power support with AI
across every channel
Auto-labelling, urgency detection, and thread summaries on arrival — regardless of which channel the message came from.
