you
you
Support built for
Plain is the fastest support platform ever built, backed by a world-class API. Start fast. Scale fearlessly.
Deep engineering, Slack, Teams, and Discord integrations. Full control and extensibility. Built for problem-solving.
HUNDREDS of fast-moving teams rely on plain
trusted by your peers
Other support tools have opinions.
You need infrastructure.
Customer 
sprawl is slowing 
you 
down
Customer sprawl is slowing you down
Customer sprawl is slowing you down
Your customers are talking to you in Slack, MS Teams, email, and inside your product – and your team is jumping between all those places. Insights are scattered, and each "new support tool" imposes their opinions on you.
Connect everything.
Build anything.
But what if it was different?
Plain orchestrates your support
Connect your channels. Orchestrate every conversation. Get smarter with each interaction, all inside one unified workspace built to scale intelligently with you.
Connect your channels. Orchestrate every conversation. Get smarter with each interaction, all inside one unified workspace built to scale intelligently with you.
Connect your channels. Orchestrate every conversation. Get smarter with each interaction, all inside one unified workspace built to scale intelligently with you.
Scale every channel
Connect and scale Slack, Microsoft Teams, Discord, portal, email, chat, forms and more with the fastest support inbox ever built.
Understand every customer
Drive product and revenue. Automatically surface product themes, customer trends, and churn signals.
Empower every team member
Supercharge your team with AI built for B2B. Triage queries, engage customers, and investigate technical queries with accuracy.
Speed, meet power.
We get it. When you’re comparing platforms, they all look the same. We’ll make it easy for you. Here’s why, and when, we win.
When you need performance and scale
Plain is designed for work, not to feel like work. Every aspect of the Plain interface has been forged, stress-tested and iterated on by and with some of the fastest-growing, and most demanding support teams in the world. They love it, and we think you will too.
When you demand complete extensibility
We give you flexible building blocks, not rigid opinions. Plain is API-first, so everything you see in the product can be done programmatically. Extend workflows, automate the edge cases, or replace entire pieces with your own logic. If you can imagine it, you can ship it.
When you want to enjoy the buying process
Seriously. People often choose us because working together feels straightforward. We know you are not switching platforms all day because you love it. So we focus on clarity, honest guidance and removing friction. Our sales team knows the product deeply and works with you to get to a yes or no quickly, whichever is right.
Start fast. Scale fearlessly.
Plain isn’t just faster, it’s built to last.
Fast growing companies love plain
Take their word for it
We chose Plain because it was the right fit for our fast-moving team to get going quickly. It’s helped us stay organized & responsive as we 100x-ed our users, and we’re confident it will keep supporting us as we continue to grow.
Jo Barrow
Chief of staff
We chose Plain because it was the right fit for our fast-moving team to get going quickly. It’s helped us stay organized & responsive as we 100x-ed our users, and we’re confident it will keep supporting us as we continue to grow.
Jo Barrow
Chief of staff
We chose Plain because it was the right fit for our fast-moving team to get going quickly. It’s helped us stay organized & responsive as we 100x-ed our users, and we’re confident it will keep supporting us as we continue to grow.
Jo Barrow
Chief of staff
We chose Plain because it was the right fit for our fast-moving team to get going quickly. It’s helped us stay organized & responsive as we 100x-ed our users, and we’re confident it will keep supporting us as we continue to grow.
Jo Barrow
Chief of staff
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of developer success, Stytch
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.
Daniel Sequeira
Head of Business Ops, Raycast
Time is money. Money is pizza.
Here’s what you can do in 29 mins and 59 secs
5 mins
15 mins
29 mins
Connect Slack, Microsoft Teams, Discord and email
Connect your CRMs and issue tracker
Respond to your first ticket
5 mins
15 mins
Deploy your first AI agent
Configure SLAs, business hours, and tiers
Automate queries with workflows
30 mins
Get themes with automated digests
Launch a knowledge base
Help customers help themselves with Ask AI
Deploy an AI agent across all communication channels
Define SLAs, business hours, and customer tiers
Automate queries with workflows
Automatically generate AI insights from support requests
Deploy a knowledge base, formed from your support messages
Help customers help themselves with Ask AI
Engineered with enterprise-level security. Built for everyone.
We don’t see security as a set of badges, but as a core engineering principle. Every part of our platform is architected to protect your data.
Join the teams who rely on Plain to provide world-class support
Support
Support
© 2025 Plain
Not Just Tickets Ltd
Support
© 2025 Plain
Not Just Tickets Ltd