Meet the support infrastructure platform

Plain enables you to deliver better, more collaborative support to your customers, faster.

One platform for all

your conversations

Plain enables you to deliver better, more collaborative support to your customers, faster.

Slack

Manage every Slack chat in a single, powerful inbox while staying in full control of your queue. Never miss a message, respond faster, and ensure every request is handled with the right level of prioritization.

Microsoft Teams

Easily connect Teams to Plain and start supporting customers right away, give VIPs the attention they need with clear SLAs & real-time breach alerts, and ensure full clarity and control over every interaction.

Powered by AI

Something about how we use AI in our platform in a really cool and better way than the others

Ari

Sidekick

Lookup

Insights

Ari is an AI agent that talks to customers and resolves issues for you, across any channel. Ari frees your human team for the moments that matter: complex, revenue-impacting interactions.

Ari

Sidekick

Lookup

Insights

Ari is an AI agent that talks to customers and resolves issues for you, across any channel. Ari frees your human team for the moments that matter: complex, revenue-impacting interactions.

Connected with your team's tools

Something about all the great integrations we have

Discussions

Start, respond to, and resolve customer chats with your team

Issue trackers

Link support threads to Linear, Shortcut, or Jira issues

Incident management

Create or link incidents from Plain, keep customers in the loop

Cursor

Get answers to technical questions about your codebase

Designed with care, built for scale

Designed with care, built for scale

With issue tracking at the core of your support process, AI-powered workflows to speed up every conversation, and SLAs that help your team stay ahead, Plain has everything you need to keep your team from falling behind.

With issue tracking at the core of your support process, AI-powered workflows to speed up every conversation, and SLAs that help your team stay ahead, Plain has everything you need to keep your team from falling behind.

Speed and performance

Speed and performance

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Workflows and automations

Workflows and automations

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Extensibility

Extensibility

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Incident management

Works as a first‑line agent, a triage specialist, or a silent background worker.

Fast growing companies love plain

Take their word for it

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.

Daniel Sequeira

Head of Business Operations

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.

Daniel Sequeira

Head of Business Operations

WHere next?

Choose your own adventure

Join the teams who rely on Plain to provide world-class support

Join the teams who rely on Plain to provide world-class support