Plain – AI-Powered Support for B2B Teams

Modern support without the legacy baggage

Plain is lightweight, API-first support infrastructure. Go live in days, not quarters. No consultants required.

One inbox for Slack, Teams, email, Discord, and in-app

AI handles the repetitive and filters the noise

Bi-directional Linear & Jira sync with full context

Transparent pricing — Try for free

Your work email

BOOK A DEMO

Plan upgraded event

import { PlainClient, uiComponent } from '@team-plain/typescript-sdk';

const client = new PlainClient({ apiKey });

await client.createCustomerEvent({
  title: 'Plan upgraded',
  customerIdentifier: {
    emailAddress: 'jane@acme.com',
  },
  components: [
    uiComponent.text({
      text: '**Acme Inc** upgraded from Starter to Enterprise. MRR: $2,400/mo'2,400/mo',
    }),
    uiComponent.linkButton({
      label: 'View in Stripe',
      url: 'https://dashboard.stripe.com/customers/cus_4821'//dashboard.stripe.com/customers/cus_4821',
    }),
  ],
});

Modern support without the legacy baggage

Plain is lightweight, API-first support infrastructure. Go live in days, not quarters. No consultants required.

One inbox for Slack, Teams, email, Discord, and in-app

AI handles the repetitive and filters the noise

Bi-directional Linear & Jira sync with full context

Transparent pricing — Try for free

Your work email

BOOK A DEMO

TypeScript

import { PlainClient, uiComponent } from '@team-plain/typescript-sdk';

const client = new PlainClient({ apiKey });

await client.createCustomerEvent({
  title: 'API key generated',
  customerIdentifier: {
    emailAddress: 'jane@acme.com',
  },
  components: [
    uiComponent.text({
      text: 'New API key added with fingerprint **3b7896975ee9fd15eeb7** with 4 associated roles.'4 associated roles.',
    }),
    uiComponent.spacer({ size: 'M' }),
    uiComponent.linkButton({
      label: 'View in admin',
      url: 'https://admin.your-app.com'//admin.your-app.com',
    }),
  ],
});

Modern support without the legacy baggage

Plain is lightweight, API-first support infrastructure. Go live in days, not quarters. No consultants required.

One inbox for Slack, Teams, email, Discord, and in-app

AI handles the repetitive and filters the noise

Bi-directional Linear & Jira sync with full context

Transparent pricing — Try for free

Your work email

BOOK A DEMO

TypeScript

import { PlainClient, uiComponent } from '@team-plain/typescript-sdk';

const client = new PlainClient({ apiKey });

await client.createCustomerEvent({
  title: 'API key generated',
  customerIdentifier: {
    emailAddress: 'jane@acme.com',
  },
  components: [
    uiComponent.text({
      text: 'New API key added with fingerprint **3b7896975ee9fd15eeb7** with 4 associated roles.'4 associated roles.',
    }),
    uiComponent.spacer({ size: 'M' }),
    uiComponent.linkButton({
      label: 'View in admin',
      url: 'https://admin.your-app.com'//admin.your-app.com',
    }),
  ],
});

trusted by hundreds companies

Build support your way.

Connect

All conversations in one place — Slack, email, Discord, Teams.

Automate

Workflows to trigger, route, escalate, and resolve.

Build anything

Perfect the customer and rep experience with unlimited extensibility.

Build support your way.

Connect

All conversations in one place — Slack, email, Discord, Teams.

Automate

Workflows to trigger, route, escalate, and resolve.

Build anything

Perfect the customer and rep experience with unlimited extensibility.

Build support your way.

Connect

All conversations in one place — Slack, email, Discord, Teams.

Automate

Workflows to trigger, route, escalate, and resolve.

Build anything

Perfect the customer and rep experience with unlimited extensibility.

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.

Daniel Sequeira

Head of Business Operations

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.

Daniel Sequeira

Head of Business Operations

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows, and truly empowering the teams that use it.

Daniel Sequeira

Head of Business Operations

Plug AI into your own data &
over 500 Integrations

You get the flexibility of building in-house — without the operational burden.

Plug AI into your own data &
over 500 Integrations

You get the flexibility of building in-house — without the operational burden.

Plug AI into your own data & over 500 Integrations

You get the flexibility of building in-house — without the operational burden.

Why people love Plain

You get the flexibility of building in-house without the operational burden.

Multi-channel native

Transparent pricing

Full API/custom workflows

Self-hosting + mLTS available

Native Slack

Why people love Plain

You get the flexibility of building in-house without the operational burden.

Multi-channel native

Transparent pricing

Full API/custom workflows

Self-hosting + mLTS available

Native Slack

Why people love Plain

You get the flexibility of building in-house without the operational burden.

Multi-channel native

Transparent pricing

Full API/custom workflows

Self-hosting + mLTS available

Native Slack

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Borrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Engineering @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

Fly.io

1hr to 12min FRT

Tinybird

Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Borrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch