Thread created

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  "workspaceId": "w_01GST0W989ZNAW53X6XYHAY87P",
  "payload": {
    "eventType": "thread.thread_created",
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      "customer": {
        "id": "c_01HD44FHDPG82VQ4QNHDR4N2T0",
        "email": {
          "email": "peter@example.com",
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        },
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        "fullName": "Peter Santos",
        "shortName": "Peter",
        "markedAsSpamAt": null,
        "markedAsSpamBy": null,
        "customerGroupMemberships": [],
        "createdAt": "2023-10-04T14:17:41.991Z",
        "createdBy": {
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          "system": "email_inbound_handler"
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        "updatedBy": {
          "actorType": "system",
          "system": "email_inbound_handler"
        }
      },
      "title": "Unable to tail logs",
      "previewText": "Hey, I am currently unable to tail the logs of the service svc-8af1e3",
      "priority": 2,
      "externalId": null,
      "status": "TODO",
      "statusChangedAt": "2023-10-19T14:12:25.266Z",
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      "labels": [],
      "firstInboundMessageInfo": null,
      "firstOutboundMessageInfo": null,
      "lastInboundMessageInfo": null,
      "lastOutboundMessageInfo": null,
      "supportEmailAddresses": ["help@example.com"],
      "createdAt": "2023-10-19T14:12:25.266Z",
      "createdBy": {
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        "system": "email_inbound_handler"
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    "webhookDeliveryAttemptTimestamp": "2023-10-19T14:12:26.073Z"
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