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QUERY
account(accountId: ID!): Account

Arguments

accountId
ID!
required

Returns

id
ID!
name
String!
externalId
String!

Your system's identifier for this account, set when the account was created via the API or an integration. Use this to map back to the corresponding record in your own database.

url
String

An optional URL linking to the account in your own product or admin panel.

Indicates how this account was created: directly via the API, synced from Salesforce, or synced from HubSpot.

tier

The support tier assigned to this account, used to apply SLAs and prioritisation rules to threads belonging to this account.

threadChannelAssociations

Slack (or other channel) associations configured for this account, used to route new threads to the appropriate channel automatically.

accountFields

Custom field values stored on this account, corresponding to the workspace's account field schemas.

primaryDomain
String

The primary domain name associated with this account (e.g. acme.com).

alternateDomains
[String!]!

Alternate domain names associated with this account.

logoUrl
String

URL of the account's logo image. Pass an optional size argument (pixels) to request a resized version. Null if no logo is set.

Arguments
size
Int
isDomainAutoJoinEnabled
Boolean!

Whether customers whose email domain matches this account's primary or alternate domains are automatically added to it.

createdAt
createdBy
updatedAt
updatedBy
Query
Variables
Response