Queries
escalationPath
Fetches a single escalation path by its ID. Returns null if no escalation path with the given ID exists. Requires the escalationPath:read permission.
QUERY
escalationPath(id: ID!): EscalationPathArguments
id
ID!
required
Returns
id
ID!
name
String!
steps
The ordered sequence of escalation steps. When a thread is escalated, it advances to the next step in this list.
description
String
An optional human-readable description of the escalation path's purpose.
createdAt
createdBy
updatedAt
updatedBy
Query
Variables
Response
Query
Variables
Response

