helpCenter

Whether this help center is publicly accessible, restricted to specific customers/tenants/tiers, or internal-only.

The name shown to customers on the help center site.

The name used to identify this help center within the Plain app (not shown to customers).

Subdomain and custom domain configuration for this help center.

Settings for the customer support portal embedded in this help center (contact form, thread visibility, etc.).

Custom JavaScript injected into the of every help center page.

Custom JavaScript injected at the end of the of every help center page.

Whether the live chat widget is enabled on this help center.

Controls which copy-to-clipboard format options (plain text, markdown, ChatGPT, etc.) are shown on article pages.

Whether the AI-powered answer widget is enabled for customers browsing this help center.

Avatar image used to represent the support agent in the AI chat widget on the help center.

Image used as the Open Graph / social media preview when links to this help center are shared.

Allowlist of tiers, tenants, companies, and customers that can access this help center when type is PRIVATE.

The authentication mechanism used to verify customer identity on a PRIVATE help center.

When this help center was first published (made publicly accessible). Null if never published.

Whether this help center has been soft-deleted.

All article groups in the help center.

All articles in the help center.