teamSettings

QUERY

teamSettings(labelTypeId: ID!): TeamSettings

Arguments

labelTypeId

ID!

required

Returns

TeamSettings

ID!

labelTypeId

ID!

The ID of the label type (of kind TEAM) that these settings belong to. Teams in Plain are modelled as label types.

isRoundRobinEnabled

Boolean!

Whether round-robin assignment is enabled for this team. When true, incoming threads are automatically assigned to team members in rotation up to the limit set by roundRobinMaxCapacity.

roundRobinMaxCapacity

Int!

The maximum number of open threads a team member can hold before they are skipped in the round-robin rotation. Defaults to 5 when settings are first created.

createdAt

createdBy

updatedAt

updatedBy

Query

query TeamSettings($labelTypeId: ID!) {
  teamSettings(labelTypeId: $labelTypeId) {
    id
    labelTypeId
    isRoundRobinEnabled
    roundRobinMaxCapacity
    createdAt {
      unixTimestamp
      iso8601
    }
    createdBy {
      __typename
      ... on UserActor {
        userId
        user {
          __typename
        }
      }
    }
  }
}

Variables

{
  "labelTypeId": "id"
}

Response

{
  "data": {
    "teamSettings": {
      "id": "id",
      "labelTypeId": "id",
      "isRoundRobinEnabled": true,
      "roundRobinMaxCapacity": 1,
      "createdAt": {
        "unixTimestamp": "string",
        "iso8601": "string"
      },
      "createdBy": {
        "__typename": "UserActor",
        "userId": "id",
        "user": {
          "__typename": "User"
        }
      }
    }
  }
}

⌘I

Query

query TeamSettings($labelTypeId: ID!) {
  teamSettings(labelTypeId: $labelTypeId) {
    id
    labelTypeId
    isRoundRobinEnabled
    roundRobinMaxCapacity
    createdAt {
      unixTimestamp
      iso8601
    }
    createdBy {
      __typename
      ... on UserActor {
        userId
        user {
          __typename
        }
      }
    }
  }
}

Variables

{
  "labelTypeId": "id"
}

Response

{
  "data": {
    "teamSettings": {
      "id": "id",
      "labelTypeId": "id",
      "isRoundRobinEnabled": true,
      "roundRobinMaxCapacity": 1,
      "createdAt": {
        "unixTimestamp": "string",
        "iso8601": "string"
      },
      "createdBy": {
        "__typename": "UserActor",
        "userId": "id",
        "user": {
          "__typename": "User"
        }
      }
    }
  }
}

Queries

Mutations

Types

Arguments

Returns