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enumSettingScopeType

Values

USER

Scope for any user level settings An id is not needed as it will implicitly be the authenticated user's id.

CHAT

Scope for any chat application settings An id is mandatory and should be a chat application id (liveChatApp_123)

USER_EMAIL_NOTIFICATIONS

Scope for the authenticated user's email notification settings. An id is not needed as it will implicitly be the authenticated user's id.

USER_SLACK_NOTIFICATIONS

Scope for the authenticated user's slack notification settings. An id is not needed as it will implicitly be the authenticated user's id.

WORKSPACE_SLACK_CHANNEL

Scope for slack support channel settings. An id is mandatory and should be a workspace slack channel integration id (wsSlackInt_123)

WORKSPACE_SLACK_CONNECTED_CHANNEL

Scope for per-channel slack ingestion overrides (ingestion_mode, manual_ingestion_emoji, manual_ingestion_customer_enabled). An id is mandatory and should be a connected slack channel id (slackChan_123). Falls back to WORKSPACE_SLACK_CHANNEL when no per-channel value is set.

WORKSPACE_SLACK_NOTIFICATIONS

Scope for slack notifications configured for the whole workspace. An id is mandatory and should be a workspace slack integration id (wsSlackInt_123)

WORKSPACE_DISCORD_NOTIFICATIONS

Scope for discord notifications configured for the whole workspace. An id is mandatory and should be a workspace discord integration id (wsDiscordInt_123)

WORKSPACE

Scope for workspace level settings for the whole workspace. An id is not needed as it will implicitly be the current workspace id.