Mutations
sendChat
Send a chat message from a support agent (or machine user) to a customer on a CHAT-channel thread.
Either text or at least one attachmentIds entry must be provided. If threadId is omitted a new
thread is created; if supplied the message is appended to the existing thread. An optional timestamp
(ISO 8601, must be in the past) allows backdating messages when backfilling historical data.
Requires the chat:create permission and the live-chat billing entitlement.
MUTATION
sendChat(input: SendChatInput!): SendChatOutput!Arguments
input
required
Returns
chat
error
Mutation
Variables
Response
Mutation
Variables
Response

