Mutations
updateServiceLevelAgreement
Update an existing SLA’s time target, priority or label filter, business-hours setting, or breach actions. You cannot change an SLA’s type (first-response vs. next-response) after creation. Use the field-level wrapper inputs (e.g. { "value": 60 }) for the fields you want to change and omit the rest. Requires the serviceLevelAgreement:edit permission.
MUTATION
updateServiceLevelAgreement(input: UpdateServiceLevelAgreementInput!): UpdateServiceLevelAgreementOutput!Arguments
input
required
serviceLevelAgreement
error
Mutation
Variables
Response
Mutation
Variables
Response

