Types
ImportThreadInput
input
ImportThreadInputFields
customerIdentifier
required
The identifier of the customer being either the existing customer ID, the customer's email address or an external ID.
title
String!
required
The title of the thread.
externalId
ID!
required
An external ID for this thread. Duplicate imports with the same externalId are skipped.
externalUrl
String
An optional external URL for this thread.
description
String
An optional description for this thread.
priority
Int!
required
The priority of the thread. Valid values are 0, 1, 2, 3, from most to least urgent.
status
required
The status of the thread.
statusDetail
required
The status detail for the thread. Must correspond to the provided status.
labelTypeIds
[ID!]
An array of label type IDs to attach to the thread.
assignedTo
User this thread should be assigned to.
tenantId
ID
The ID of the tenant for this thread.
createdAt
String!
required
The original creation timestamp of this thread in the source system.