Types
ServiceLevelAgreementPolicy
A named group of SLA targets that a workflow or a user applies to a thread. Unlike tier SLAs, a policy’s targets are selected by type alone, so a policy holds at most one target per type.
object
ServiceLevelAgreementPolicyFields
id
ID!
name
String!
description
String
targets
The SLA targets this policy applies. At most one per type.
createdAt
createdBy
updatedAt
updatedBy
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