Types
ServiceLevelAgreementPolicyTarget
One response-time promise inside an SLA policy. A policy holds at most one target of each type.
object
ServiceLevelAgreementPolicyTargetFields
id
ID!
minutes
Int!
This target breaches if no response is sent within this many minutes.
warnBefore
businessHoursSchedules
The business hours schedules this SLA target is tracked against. Empty if tracked 24/7.
createdAt
createdBy
updatedAt
updatedBy
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