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inputThreadTimeSeriesMetricInput

Fields

metricName
TimeSeriesMetricName!
required
from
String!
required

ISO 8601 format (e.g. 2024-10-28T18:30:00Z).

to
String!
required

ISO 8601 format (e.g. 2024-10-28T18:30:00Z).

interval
ThreadMetricInterval!
required
groupBy
[ThreadMetricGroupByInput!]
filters
ThreadMetricFilters
percentile
Int

Percentile (integer 1-99, e.g. 90 for P90) for the configurable-percentile duration metrics (threads_first_response_time, threads_resolution_time, threads_time_customer_waiting, threads_time_between_follow_up_responses, threads_time_between_all_responses, and their agent_ variants). Defaults to 50 (median). Rejected for any other metric.

mode
ThreadMetricMode!
required

The return mode. Either METRIC - the values of the metric. Or THREAD_IDS - the distinct thread ids behind the values. Use filters and to/from to narrow search if looking for threadsIds for a specific subset