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Headless SUPPORT

Build support into your product.

Build anything from customer-facing support UIs to granular analytics. Plain's unique API-first architecture gives you complete control.

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API everything. No asterisks.

Most support platforms ship a UI and bolt on an incomplete API. Plain ships an API and builds the UI on top. If you can click it, you can build it.

API everything. No asterisks.

Most support platforms ship a UI and bolt on an incomplete API. Plain ships an API and builds the UI on top. If you can click it, you can build it.

API everything. No asterisks.

Most support platforms ship a UI and bolt on an incomplete API. Plain ships an API and builds the UI on top. If you can click it, you can build it.

Never leave your product to get support

Your components, your design system, your brand — the customer sees something that feels like it was always part of your product.

Never leave your product to get support

Your components, your design system, your brand — the customer sees something that feels like it was always part of your product.

Never leave your product to get support

Your components, your design system, your brand — the customer sees something that feels like it was always part of your product.

Build the tooling your operation actually needs

Admin dashboards, reporting, agent orchestration. Plain's API gives you the primitives to build whatever your team needs.

Build the tooling your operation actually needs

Admin dashboards, reporting, agent orchestration. Plain's API gives you the primitives to build whatever your team needs.

Build the tooling your operation actually needs

Admin dashboards, reporting, agent orchestration. Plain's API gives you the primitives to build whatever your team needs.

Control every pixel of the support experience

Embed a customer-facing portal in your product

Customers submit, track, and reply to support requests without ever leaving your app. Your components, your design system.

Build any customer communications experience

Whether it's live chat, a structured intake form that pre-fills from your user data, or a thread-based inbox – you decide what the experience looks and feels like.

Dub

See what they built

Put your SLAs where customers can see them

Give customers visibility into the support they're receiving. Extract live metrics from Plain and embed them into your product, from SLA compliance to response trends.

Fly.io

See what they built

CHANNELS

Every channel,
one queue.

Connect your existing channels, interact with them through Plain, and streamline your customer requests.

LEARN MORE

Slack

Manage customer requests from your shared Slack channels.

Microsoft Teams

Manage conversations without ever leaving Plain.

Discord

Power support for your Discord community.

Scale your email-support with rock-solid reliability.

Headless Support

Provide a premium support experience for your customers.

Help Center

The home for your customers and knowledge.

Live chat

Integrate chat with your website and app for seamless support

Contact Forms

Bring structure to your in-app requests with custom forms.

Fast growing companies love plain

Take their word for it.

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Barrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Eng. @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

1hr to 12min FRT

Plain helped us stay organized and responsive as we 100x-ed our users.

Jo Barrow

Chief of Staff @ Granola

We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .

Daniel Sequeira

Head of Business Operations @ Raycast

With Plain powering our support, we don't have to think about scaling challenges. Everything just works.

Christopher O’Neill

Head of Developer Success @ Stytch

It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.

Peter Hofstee

Global Director, Support Eng. @ Sanity

We cut Enterprise FRT from 1 hour to 12 minutes with Plain.

Ramiro Aznar Ballarin

Support Manager @ Tinybird

Plain allows us to keep our personal approach to support while giving us the structure we need to scale.

Jason Jacob

VP Technical Services @ Buildkite

200+ Eng hours saved

1hr to 12min FRT

Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Barrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch