Break free from the duct tape, the rigid workflows, and the lock-in. Plain is AI support infrastructure that enables B2B teams to build anything — no-code or all-code.
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trusted by hundreds companies
Support tools often impose opinions. B2B support is complex, involving technical investigations,
product feedback, Slack threads, and engineering collaboration.
Run support across every channel, orchestrate human and AI agents,
and build custom workflows that evolve with your product.
Run multiple AI agents alongside human teammates. Plain gives you the infrastructure to coordinate them.
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Use Ari, Plain’s AI agent
Ari helps triage requests, investigate issues, and assist your team using the knowledge your team has already built.
Seamless collaboration
Bring third-party agents
Move beyond just answering tickets and drive product change instead. Get real-time, aggregated and automated insights from your support. Plain makes your data work for you.
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Detect trends
Spot recurring issues, trends, and opportunities across every conversation — without lifting a finger.
Catch up instantly
Get summaries and instant context on every thread — what’s changed, what’s new and what matters.
Get the latest, every day
Get daily summaries that surface what’s shifting across your customers, who’s working on what, and what needs to happen next.
Plain is built like infrastructure, allowing you to create experiences on it. Fast-growing
companies use Plain’s API and SDKs to embed support in their products.
fly.io
Support SLA dashboard
dub.sh
Sase opening experience
vercel
Support SLA dashboard
AI built into the system
AI built into the system
AI is integrated throughout the platform, enabling teams to automate investigations, analyze trends, and run AI agents alongside their team.
AI built into the system
The Plain inbox is built for performance and clarity. Sub-100ms interactions, keyboard shortcuts, and a UI designed for high-volume support teams.
