Help center articles now say who wrote them and when

Every article in your Plain help center now includes who wrote it, when it was published, and when it was last updated. This matters most when AI agents read your content.

Agents weigh authorship and freshness when they decide which sources to trust and cite. Publishing both makes your help center a stronger source, so more of your customers' questions get answered in your own words.

The metadata appears on the HTML page, in the .md version of every article, and on the global llms.txt file, so it's available however an agent does research.

Designed, built and written by

Charlie Revett

Engineering

Join the teams who rely on Plain to provide world-class support

Join the teams who rely on Plain to provide world-class support