Ai-NATIVE SUPPORT
Zero config,
All the flexibility
Zero config,
All the flexibility
Augment your team with Sidekick. Add customer–facing AI with Ari. Plug in your own agents to go even further.
Augment your team with Sidekick. Add customer–facing AI with Ari. Plug in your own agents to go even further.
Power up your team with Sidekick
The AI that knows your product, your tools, and your customers inside and out.
Engage customers with Ari
Ari serves Tier 1 questions using your knowledge base and escalates with full context.
Bring your own agent
Plug in a specialist billing agent, a fine-tuned model, or your own orchestration. No lock-in.
Work out of a single tab with Sidekick
Your built-in AI assistant with full context on your customers and their queries. Connect your favorite tools, and take actions across them - all in one tab.
Work out of a single tab with Sidekick
Your built-in AI assistant with full context on your customers and their queries. Connect your favorite tools, and take actions across them - all in one tab.
Route threads to agents like any other teammate
Routine questions handled automatically. When Ari can't help, it escalates with full context of customer history, thread summary, and what it already tried.
Route threads to agents like any other teammate
Routine questions handled automatically. When Ari can't help, it escalates with full context of customer history, thread summary, and what it already tried.
Connect any agent via BYOA
Bring your own agents in just a few steps. Plain's API is built as infrastructure for the agentic era.
Connect any agent via BYOA
Bring your own agents in just a few steps. Plain's API is built as infrastructure for the agentic era.
FEATURES
Discover everything Plain gives your AI agents.
Fast growing companies love plain
Take their word for it.
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Barrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.
Peter Hofstee
Global Director, Support Eng. @ Sanity
We cut Enterprise FRT from 1 hour to 12 minutes with Plain.
Ramiro Aznar Ballarin
Support Manager @ Tinybird
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP Technical Services @ Buildkite
200+ Eng hours saved
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Barrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
It was night and day. Support engineers were visibly happier using Plain even in the pilot phase.
Peter Hofstee
Global Director, Support Eng. @ Sanity
We cut Enterprise FRT from 1 hour to 12 minutes with Plain.
Ramiro Aznar Ballarin
Support Manager @ Tinybird
Plain allows us to keep our personal approach to support while giving us the structure we need to scale.
Jason Jacob
VP Technical Services @ Buildkite
200+ Eng hours saved
Plain helped us stay organized and responsive as we 100x-ed our users.
Jo Barrow
Chief of Staff @ Granola
We see Plain as a tool very similar to Raycast. Focused on a great user experience, intelligent workflows .
Daniel Sequeira
Head of Business Operations @ Raycast
With Plain powering our support, we don't have to think about scaling challenges. Everything just works.
Christopher O’Neill
Head of Developer Success @ Stytch
200+ Eng hours saved
Support
Support
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