Sep 30, 2025
LLMs.txt

Your Help Center now includes an automatically generated LLMs.txt file. This makes it easier for large language models like ChatGPT or Claude to index your Help Center content. As a result, your support articles can be surfaced when users ask questions in these tools.
You do not need to take any action. Every Plain Help Center now has an LLMs.txt file by default and we will be kept up to date automatically as you add or update articles.
Improvements
Discussion drafts are now saved in Plain. If you open the discussion box, start writing, and then close it, your draft will still be there when you reopen it.
Bug Fixes
When using slash commands in the composer, the message would occassionally being prefixed with extra text from your prompt such as “Here is your shorter message.” This no longer happens.
Designed, built and written by

Nico Domino
Engineering

Matt Vagni
Co-founder & CTO
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