You can now build a workflow by telling Sidekick, your Internal Agent in Plain, what you want it to do. This allows anyone on your team to build complex automation, fast.

How it works:

1. Describe the ideal outcome such as “when a thread comes in from an enterprise customer, set it to urgent and assign it to that account’s owner.” 

2. Sidekick assembles the triggers, conditions, and actions in the editor.

3. You check each step, make changes, and publish it when you’re ready.

Learn more →