Engineering

Support teams talk to customers in whatever language those customers use. If you only read English, a message in Japanese or Portuguese is not much use to you.

Engineering

• Sep 30, 2026

We ran translation models in the browser. Here's why we stopped.

Support teams talk to customers in whatever language those customers use. If you only read English, a message in Japanese or Portuguese is not much use to you.

All Engineering posts

Moving to local-first state management with GraphQL

How and why we went all in on local-first state management for the front-end at Plain

Jordan Drake

Engineering

Moving to local-first state management with GraphQL

How and why we went all in on local-first state management for the front-end at Plain

Jordan Drake

Engineering

Image shows lots of Slack reactions on a message

Moving fast with high reliability: Lessons from building Slack for Plain

A deep dive into how we built a trusted Slack integration for Plain while working with an unusually complex communication channel and balancing speed and reliability.

Preslav Mihaylov

Engineering

Moving fast with high reliability: Lessons from building Slack for Plain

A deep dive into how we built a trusted Slack integration for Plain while working with an unusually complex communication channel and balancing speed and reliability.

Preslav Mihaylov

Engineering

Error handling in TypeScript like a pro

Errors are a part of every application. The simplest approach you could take is to not handle any errors, but that's not great for code deployed to production.

Akos Krivachy

Engineering

Error handling in TypeScript like a pro

Errors are a part of every application. The simplest approach you could take is to not handle any errors, but that's not great for code deployed to production.

Akos Krivachy

Engineering

A *magical* AWS serverless developer experience

Find out how we build serverless applications at Plain and what makes our developer experience truly magical.

Akos Krivachy

Engineering

A *magical* AWS serverless developer experience

Find out how we build serverless applications at Plain and what makes our developer experience truly magical.

Akos Krivachy

Engineering

Meet the real 10x engineer

The idea of having someone on the team who knows everything and never makes mistakes is incredibly appealing. This post is about how we might be able to make some of that dream a reality. Not by recruiting, but by building good internal tooling instead.