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The AI workflows B2B support teams build most, from 1,500+ real workflows in Plain. See the trigger and conditions for each, and install any of them in one click.
Custom Migrations: Bring Your Support History With You
The best support infrastructure builds on your history. Switching tools shouldn't mean leaving any of it behind.
Susana de Sousa
Community
Meet Sidekick
We've just made the largest update to Sidekick yet. Learn about all the new updates and features in this major launch.
Simon Rohrbach
Co-founder & CEO
Introducing: Sidekick Tools
Learn how Plain's new internal AI assistant can automate work by connecting to the tools you already know and love.
Plain Now Supports SSO and SCIM
SAML authentication, SCIM provisioning, and role mapping from your identity provider.
Monthly Product Update: Customizable AI, powerful workflows, and the Plain MCP server
Your AI, your workflows, your rules. Five releases that put support teams in the driver's seat.
Lynne Hickman
Customer Success
Plain's MCP Server: Connect Any AI Tool to Your Support Data
Your AI tools can now talk directly to your Plain workspace. Your threads, your customers, your help center, all in one conversation.
Workflows: Build real automations without writing code
Chain conditions, actions, and delays into multi-step processes your support team owns end to end.
Introducing Bring Your Own Agent
Today, we're launching Bring Your Own Agent. You can now connect any AI agent to Plain's infrastructure, alongside or instead of ours.
New ways to track work, focus on conversations, and run a cleaner queue
Four upgrades that change how Plain feels day to day so support teams run faster and respond with more context.
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